At Hypeteck, we value your satisfaction and strive to provide a hassle-free return and refund process. Below is our detailed Return and Refund Policy to ensure a smooth and transparent experience:

7-Day Return Policy

You can return or exchange any eligible item within 7 days from the date of delivery if you are not satisfied with your purchase.

Eligibility for Returns

To qualify for a return, please ensure the following conditions:

• The item must be unused, unaltered, and in its original packaging.
• All original accessories, documentation, tags, and labels must be intact.
• Certain items may be non-returnable due to hygiene or other considerations, as specified during purchase.

How to Return

1. Contact Customer Support: Notify us of your intent to return the item within 7 days of receiving it by contacting our customer service team.
2. Pack the Item: Securely pack the item, including all original accessories, documents, or labels, to prevent damage during transit.
3. Return Arrangement: We will arrange for the return and, in most cases, offer a convenient free pick-up option.
4. Verification: Once the returned item is received and verified by our team, we will proceed with your refund or exchange.

Refund Process

• Approved refunds will be processed within 7 business days after we receive and inspect the returned item.
• Refunds will be credited to your original payment method.
• Please allow additional time for your bank or credit card company to process the refund.

Exchanges

• If you wish to exchange an item (e.g., for a different size or color), mention your preference when initiating the return request.
• Exchanges are subject to product availability.
• If the requested item is unavailable, you may choose a refund or another replacement item.

Damaged or Defective Items

• If your item is damaged or defective upon delivery, please contact our customer support team immediately.
• We will guide you on returning the item and arrange for a replacement or refund as per your preference.

Order Cancellations

• If your order is canceled by us due to product unavailability or other reasons, we will initiate a full refund to your original payment method.
• The refund will be processed within 7 business days.

Important Notes

• Non-Returnable Items: Certain items, such as custom-made products or consumables, may not be eligible for returns. Specific details will be mentioned on the product page.
• Policy Updates: This policy is subject to updates. Please review it periodically to stay informed.

Contact Us

For any queries or assistance regarding returns or refunds, feel free to reach out to us:

• Email: hypeteck.official@gmail.com
• Phone: +91 8595267642